ESXi 5.1 patch may cause LANDesk cismbios.sys to BSOD

So we had a problem today where we patched a couple of our ESXi and it would seem one of these patches doesn’t play well with LANDesk (cismbios.sys) and blue screens causing a restart loop. I’m not exactly sure what update causes this, but we fully patched up until the 18/03/2015.


Someone else on the VM forums seems to be having the same issue:

We contacted both VMware and LANDesk, luckily LANDesk are aware of the issue and are in the process of testing a fix for this. The defect # is TFS 303111.

We have found this only occurs when powering a VM on a host that is patched, powering on a non patched host and then migrating across to a patched host doesn’t cause the restart loop. This only seems to happen on Windows 7 VMs.

A work around we found was to make a registry change via group policy that disables cismbios.sys, now in our testing this hasn’t seemed to cause any issues – please test this in your environment before pushing this key out.

We found changing the following key stops the blue screen:

Windows Registry Editor Version 5.00


If you have patched all your hosts then this may not get a chance to apply via group policy, you may need to make changes in safe mode – can be a pain if you have a lot of VMs.

So far this has stopped the restart loop, once LANDesk issue a fix we will revert this key back via group policy.